Frequently Asked Questions

Does Civic Shout replace my existing petition/advocacy software?

Civic Shout is designed to complement your existing advocacy tools and strategies, not replace them.

What supporter info will I get and when?

You'll get first name, last name, email address and zip code.

How will my ads be promoted?

We call it the Carousel.

How to use our suppression system (and why it’s easy and secure)

Step-by-step instructions.

How our real-time lead delivery can help you increase ROI, retention, and lower spam rate

Integrating Civic Shout with your CRM is a game-changer.

3 ways to find a copyright-free photo to use right now

Flickr, OpenVerse, and Google are great options.

How and why you should consider using Civic Shout for reactivation

Modifying your suppression file can yield big results.

When will my card be charged for pay as you go orders?

After fulfillment.

How many opt-ins can I order at a time?

Up to 20,000.

How much do opt-ins cost?

As little as $0.75 each.

What kinds of organizations can join Civic Shout?

How many opt-in SMS subscribers can I expect to acquire?

Growing your email list is great. Growing your SMS list at the same time is even better.

Can I add my logo and brand colors to Civic Shout ads?

You sure can. In fact, you have to.

How can I access my lead’s contact info?

You have two easy options.

Is Civic Shout great for agencies and consultants?

Civic Shout was built with agencies and consulting firms in mind.

How will you securely manage my suppression list?

SHA-256 is much more secure than MD5.

How to integrate with Action Network

Step-by-step instructions for getting set up.

What is Spark and how does it work?

Everything you need to know about Civic Shout's monthly new-to-list credit giveaway program.

How to Run Email Acquisition Campaigns on Civic Shout

It’s easy to acquire new supporters that want to hear from you

How to connect EveryAction or NGP VAN

Step-by-step instructions for getting set up.

Introducing "Direct Send"

An exciting new way to grow your email and SMS lists even faster with Civic Shout

Can I acquire opt-ins in a specific state?

How to place an order for statewide opt-ins, what they cost, and more.

How targeting works on Civic Shout

You can acquire opt-ins at the national or statewide levels.

What to know about Civic Shout 3.0